These terms and conditions are for your information only. The General Terms and Conditions in German are legally binding.


I. Basic Provisions: The following general terms and conditions apply to legal transactions and legal transactions with TicToys GmbH, Erich-Zeigner-Allee 64, 04229 Leipzig. Any terms and conditions of the buyer that deviate from these terms and conditions shall not apply. Counter-confirmations by the buyer with reference to his own terms and conditions of business or purchase are expressly contradicted. Deviations from this require the written confirmation of the seller. A consumer within the meaning of the following regulations is any natural person who concludes a legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity.

II. Conclusion of contract

Contract language is German. The full text of the contract is not saved by the seller. Before sending the order via the online shopping cart system, the contract data can be printed out or saved electronically using the print function of the browser. After the seller has received the order, the order data, the legally required information for distance contracts and the general terms and conditions are sent to the customer again by email. In the case of requests for quotations, which are sent to the seller, for example, the customer receives all contract data as part of a binding offer by email, which the customer can print out or save electronically. The seller's range of goods on the Internet does not represent a binding offer to conclude a purchase contract. Rather, it is to be understood as an invitation to submit a purchase offer. You can submit your purchase offer in the following ways: by telephone or fax, in writing, by e-mail or via the system integrated in the seller's online shop. By submitting the order, you submit a binding purchase offer to the seller. If you then receive an automatic e-mail about the receipt of your order, this does not constitute acceptance of the offer and does not lead to the conclusion of a contract. The contract is then concluded by a personal confirmation from the seller. This can also be done in an implied statement, such as in the message about the processing or shipping of the order. If you do not receive a personal confirmation within 7 working days, you are no longer bound to your offer. Any services already provided will be reimbursed immediately in this case. You can find more information on data protection here.

III. prices, shipping costs

The prices listed in the offers are gross final prices. If the order is placed outside of Germany, additional customs duties or taxes may apply, but these are not payable to the seller. Any shipping costs incurred are expressly not included in the purchase price and will be shown separately during the ordering process. Alternatively, they can be viewed here in advance.

IV. Terms of payment and shipping

All terms of payment and shipping can be viewed here in advance. Invoices are due for payment immediately. As a consumer, we kindly ask you to check the delivered goods for obvious defects as soon as possible and to inform both the carrier and the seller. Your warranty claims are of course not affected by this. If you are a consumer, the risk of accidental deterioration or accidental loss only passes to you upon delivery of the goods. If you are not a consumer, the delivery and shipment is at your own risk.

V. Warranty and Guarantee

The seller himself gives no guarantee. Manufacturer guarantees remain unaffected by this declaration. The statutory liability for defects and warranty regulations apply to consumers. If you are an entrepreneur, the following applies in deviation from this: Only the seller's own information and the manufacturer's product description form the basis for the contractually agreed quality. You are obliged to examine the goods immediately and with the necessary care for quality and quantity deviations and to notify the seller in writing of obvious defects within 7 days of delivery of the goods; timely dispatch is sufficient to meet the deadline. If you do not comply with this obligation, the assertion of warranty claims is excluded.

VI. retention of title

The goods remain the property of the seller until the purchase price has been paid in full.

VII. Liability

The seller is only liable in the case of gross negligence and intent. Damage caused by computer failures and transmission disruptions when sending e-mails or by computer viruses is not to be classified as gross negligence. The seller takes precautions against this by using suitable anti-virus software. Liability for slight negligence applies exclusively in the event of a breach of primary obligations. In this case, the seller's obligation to pay compensation is limited to EUR 5,000.00 unless a higher amount is agreed separately and in writing. VIII. Place of Performance and Jurisdiction German law applies to the exclusion of the UN Sales Convention. For consumers, this choice of law only applies insofar as the protection provided by mandatory provisions of the law of the state of the consumer's habitual residence is not withdrawn (principle of favourability). If you are not a consumer, Leipzig is the place of jurisdiction for all legal disputes.

These terms and conditions were created by attorney Christoph Becker.

last update: 24.11.2022