PRIVACY POLICY

We collect, store and process data for all actions relating to the purchase contract. The legal regulations are observed by us.

While you visit our website, your IP address, the browser type and the date and time of your visit are recorded. The type of your operating system and the pages you visit are also stored by us. Access to personal data is therefore not possible.

Personal data that you provide to us when you place an order, register for the newsletter, by e-mail or contact form, will only be processed and used for the purpose for which you actively provided us with the data.
Your data must of course be passed on by us to the relevant shipping company if you are to receive a delivery of goods. If necessary, we will also pass on your payment data to the credit institution commissioned with the payment.
In addition, your personal data will not be passed on to third parties.

Personal data will be stored until the purpose for which you communicated it to us has been fulfilled. Legal obligations may extend the storage of the data to up to 10 years.
You can have your personal data deleted, corrected, restricted in processing or completely blocked at any time, if this is legally possible. Upon request, you will receive free information about all personal data that have been stored by us. We will then make this available to you in a common file standard for the purpose of transmission.
The legal basis for data processing results from Art. 6 - EU-GDPR.
You have the right to complain to the competent supervisory authority in the event of any discrepancies. You can reach them at:

The Saxon data protection officer
Address: Bernhard-von-Lindenau-Platz 1, 01067 Dresden
P.O. Box 12 09 05, 01008 Dresden
Telephone: 0351 493 - 5401
Fax: 0351 493 - 5490
Email: saechsdsb@slt.sachsen.de

Internet: http://www.datenschutz.sachsen.de

If you have any concerns about data protection, please contact:

TicToys GmbH
Erich-Zeigner-Allee 64
04229 Leipzig

Contact:
Phone: +49 341 463 66 150
Fax: +49 341 463 66 151

Email: info@tictoys.de

We expressly point out that any data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A comprehensive protection of the data against access by third parties is not possible.

We hereby expressly object to the use of the contact data published in the context of the imprint obligation by third parties to send advertising and information materials that have not been expressly requested. As the operator of the website, we expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

Cookies

Some of the websites use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally, and activate the automatic deletion of cookies when you close the browser. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions you require (e.g. shopping cart function) are stored on the basis of Art. 6 Para. 1 lit. f GDPR saved. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If other cookies (e.g. cookies for analyzing your surfing behavior) are stored, these will be treated separately in this data protection declaration.

Server log files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- browser type and version
- the operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address

This data will not be merged with other data sources.

Comment function on this website

For the comment function on this page, in addition to your comment, information about the time the comment was created, your e-mail address and, if you are not posting anonymously, the username you have chosen will be saved.

Storage of the IP address

Our comment function saves the IP addresses of the users who write comments. Since we do not check comments on our site before they are activated, we need this data in order to be able to proceed against the author in the event of legal violations such as insults or propaganda.

Storage duration of the comments

The comments and the associated data (e.g. IP address) are stored and remain on our website until the commented content has been completely deleted or the comments have to be deleted for legal reasons (e.g. offensive comments).

Legal basis

The comments are saved on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke your consent at any time. An informal e-mail to us is sufficient. The legality of the data processing operations already carried out remains unaffected by the revocation.

YouTube

Our website uses plugins from YouTube, operated by Google. The operator of the website is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages equipped with a YouTube plug-in, a connection to the YouTube servers will be established. The YouTube server is informed which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR.

Further information on handling user data can be found in YouTube's data protection declaration at: https://www.google.de/intl/de/policies/privacy.

PayPal

On our website we offer, among other things payment via "PayPal" and "PayPal Plus" (purchase on account / credit card / direct debit). The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”). Your personal data is automatically transmitted to PayPal. PayPal assumes the role of an online payment service provider and trustee and offers buyer protection services.

The transfer of your data to PayPal is based on Art. 6 Para. 1 lit. a GDPR (consent) and Art. 6 Para. 1 lit. b GDPR (processing to fulfill a contract). You have the option of withdrawing your consent to data processing at any time. A revocation does not affect the effectiveness of data processing operations in the past.

The personal data transmitted to PayPal are usually the first name, last name, address, email address, IP address or other data that are necessary for payment processing. Personal data related to the respective order (such as number of items, item number, invoice amount and taxes and other invoice information) are also required to process the purchase contract.

The transmission of your data is necessary for payment processing via PayPal and the purpose of confirming your identity and the administration of your payment order. PayPal may pass on your personal data to affiliated companies and service providers or subcontractors insofar as this is necessary to fulfill contractual obligations or the data is processed on behalf of us.

The personal data that we transmit to PayPal may be transmitted to credit agencies by PayPal. The purpose of this transmission is to check your identity and creditworthiness. PayPal uses the result of the credit check, taking into account the statistical probability of default, for the purpose of deciding whether to provide the respective payment method. The credit report can contain probability values ​​(so-called score values). As far as score values ​​are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure.

You can see which credit agencies are involved here: https://www.paypal.com/de/webapps/mpp/ua/privacy-full#rAnnex

You have the option of revoking your consent to the processing of your personal data at any time by PayPal. The revocation of the consent does not affect the legality of the processing carried out on the basis of the consent up to the revocation, provided that the personal data must be processed, used or transmitted for the contractual payment processing.

You can access PayPal's privacy policy at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

Use of Google Analytics

We use the web analysis service Google Analytics from Google LLC on our website. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google").
If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the person responsible for your data. Google Ireland Limited is therefore the company affiliated with Google, which is responsible for the processing of your data and compliance with the applicable data protection laws.
The data processing serves the purpose of analyzing this website and its visitors. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Google Analytics uses cookies, which allow an analysis of the use of the website by you. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. IP anonymization is activated on this website. This means that your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases.
Google has certified itself according to the US-EU data protection agreement “Privacy Shield” and is thus obliged to comply with European data protection guidelines.
You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading the browser plug-in available under the following link and install [https://tools.google.com/dlpage/gaoptout?hl=de].
You can set an opt-out cookie to prevent data collection and storage by Google Analytics across all devices. Opt-out cookies prevent the future collection of your data when you visit this website. You must perform the opt-out on all systems and devices used for this to have a comprehensive effect. If you delete the opt-out cookie, requests will be sent to Google again. If you click here, the opt-out cookie will be set: Deactivate Google Analytics.
You can find more information on terms of use and data protection at https://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/.

Facebook-Pixel data protection declaration

We use the Facebook pixel from Facebook on our website. We have implemented a code for this on our website. The Facebook pixel is an excerpt from JavaScript code that loads a collection of functions with which Facebook can track your user actions, provided you have come to our website via Facebook ads. For example, when you purchase a product on our website, the Facebook pixel is triggered and saves your actions on our website in one or more cookies. These cookies enable Facebook to compare your user data (customer data such as IP address, user ID) with the data of your Facebook account. Then Facebook deletes this data again. The data collected is anonymous and cannot be viewed by us and can only be used in the context of advertising. If you are a Facebook user yourself and are logged in, your visit to our website is automatically assigned to your Facebook user account.

We only want to show our services and products to those people who are really interested in them. With the help of Facebook pixels, our advertising measures can be better tailored to your wishes and interests. In this way, Facebook users (provided they have allowed personalized advertising) see appropriate advertising. Furthermore, Facebook uses the collected data for analysis purposes and its own advertisements.

In the following, we show you the cookies that were set on a test page by integrating Facebook pixels. Please note that these are only sample cookies. Different cookies are set depending on the interaction on our website.

Name: _fbp
Value: fb.1.1568287647279.257405483-6311174574-7
Purpose: This cookie is used by Facebook to display advertising products.
Expiry date: after 3 months

Name: fr
Value: 0aPf312HOS5Pboo2r..Bdeiuf… 1.0.Bdeiuf.
Purpose: This cookie is used so that Facebook pixels also work properly.
Expiry date: after 3 months

Name: comment_author_50ae8267e2bdf1253ec1a5769f48e062311174574-3
Value: Name of the author
Purpose: This cookie stores the text and the name of a user who leaves a comment, for example.
Expiry date: after 12 months

Name: comment_author_url_50ae8267e2bdf1253ec1a5769f48e062
Value: https% 3A% 2F% 2Fwww.testseite ...% 2F (URL of the author)
Purpose: This cookie saves the URL of the website, which the user enters in a text field on our website.
Expiry date: after 12 months

Name: comment_author_email_50ae8267e2bdf1253ec1a5769f48e062
Value: Author's email address
Purpose: This cookie saves the email address of the user if he has made it known on the website.
Expiry date: after 12 months

Note: The cookies mentioned above relate to individual user behavior. Changes to Facebook can never be ruled out, especially when using cookies.

If you are logged in to Facebook, you can change your settings for advertisements yourself at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. If you are not a Facebook user, you can basically manage your usage-based online advertising at http://www.youronlinechoices.com/de/praferenzmanagement/. There you have the option of deactivating or activating providers.

If you want to find out more about Facebook's data protection, we recommend the company's own data guidelines at https://www.facebook.com/policy.php.

last update: 11/07/2023